1. Introduction

Welcome to Seamless Cosmetic Travel, operated by I Heart MDE LLC (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) constitute a binding agreement between you (“you,” “traveler,” or “participant”) and the Company.

These Terms apply to all services we provide, including but not limited to:

• Our website and digital platforms

• Organized group trips, including the Glow Up Girls Trip

• Concierge travel planning

• Cosmetic, wellness, and lifestyle travel experiences

• Related products and services

By booking a trip, enrolling in a payment plan, or using our website, you acknowledge that you have read, understood, and agree to these Terms.

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2. Eligibility & Traveler Responsibilities

You must be at least 18 years old to make a reservation.

If booking on behalf of another traveler, you are responsible for ensuring they have reviewed and accepted these Terms.

Participants are solely responsible for:

• Maintaining a valid passport

• Meeting all visa and entry requirements

• Obtaining recommended vaccinations

• Purchasing travel and medical insurance

• Providing accurate booking information

• Making all payments on time

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3. Booking & Payment Terms

Booking Confirmation

A reservation is confirmed once the required deposit or full payment has been successfully received.

A $199 non-refundable administrative deposit applies to every reservation and is credited toward the total package price.

We reserve the right to refuse or cancel any booking at our discretion.

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Pricing

• All prices are listed in USD and are priced per person.

• Airfare is not included unless specifically stated.

• Promotional pricing may change as Early Access or other promotional periods expire.

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Payment Options

Pay in Full

Guests may pay the full package amount at checkout.

Certain promotions may offer discounted pricing for guests who pay in full.

Payment Plans

Guests may reserve their place with the required deposit, followed by equal automatic monthly payments.

Payment plans include:

• Equal monthly installments

• Automatic recurring billing

• Remaining balance due no later than June 1, 2027

By enrolling in a payment plan, you authorize recurring charges until your balance has been paid in full.

If your payment method fails, you agree to promptly update your payment information.

Failure to complete scheduled payments may result in cancellation without refund.

Your reservation remains secured while payments remain current. Participation requires your balance to be paid in full by the final payment deadline.

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4. Refund, Cancellation & Transfer Policy

Cancellations by Participant

All cancellation requests must be submitted in writing.

On or before March 31, 2027

Refund of all payments made, less the $199 administrative deposit.

April 1–30, 2027

50% refund of payments made, less the administrative deposit.

May 1–31, 2027

25% refund of payments made, less the administrative deposit.

Beginning June 1, 2027

All payments become non-refundable.

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Payment Plan Refunds

Refund eligibility applies only to payments received before the applicable cancellation deadline.

Future unpaid installments will be canceled upon approval of your cancellation.

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Transfers

Reservations may be transferred to another guest through June 15, 2027, subject to Company approval and a $75 transfer fee.

Transfer requests received after June 15, 2027 may be denied.

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Cancellation by Company

Should the Company cancel an event due to insufficient enrollment, safety concerns, force majeure, or circumstances beyond our reasonable control, participants will receive a refund of amounts paid to the Company.

The Company is not responsible for airfare, travel insurance, hotel nights booked independently, visa expenses, or any other third-party costs.

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5. Itinerary, Dining & Force Majeure

Itinerary Changes

We reserve the right to substitute accommodations, restaurants, transportation providers, activities, venues, or schedules when reasonably necessary.

Whenever possible, comparable alternatives will be provided.

Minor itinerary changes do not constitute grounds for a refund.

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Included Meals

Included meals are subject to published per-person menu allowances.

Current allowances include:

• Group dinners: 180,000 COP

• Rooftop brunches: 120,000 COP

Taxes and gratuities are included by the Company.

Orders exceeding the menu allowance are the participant’s responsibility.

Glow Up Elite guests receive an additional 100,000 COP in dining credit to be used across included meals.

Meal venues and allowances may change based on availability while maintaining a comparable overall experience.

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Force Majeure

Force Majeure includes, but is not limited to:

• Natural disasters

• Severe weather

• Government restrictions

• Political unrest

• Pandemics

• Labor strikes

• Transportation disruptions

• Civil emergencies

• Other events beyond our reasonable control

Should such an event occur, we may modify, postpone, substitute, or cancel portions of the itinerary.

Refunds, if any, are limited to amounts recovered from third-party suppliers.

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6. Travel, Medical & Insurance

Participants are responsible for obtaining adequate travel, medical, evacuation, and trip cancellation insurance.

We strongly recommend coverage before departure.

Participants are solely responsible for determining whether any cosmetic, dental, wellness, or medical procedure is appropriate for their personal health circumstances.

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7. Code of Conduct

Participants agree to:

• Respect fellow travelers

• Follow local laws

• Follow instructions from hosts and guides

• Behave in a manner that promotes a positive group experience

We reserve the right to remove any participant whose behavior is unsafe, illegal, abusive, or disruptive.

Removal from the trip will not result in a refund.

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8. Assumption of Risk & Release of Liability

International travel involves inherent risks including:

• Illness

• Injury

• Theft

• Transportation delays

• Political events

• Criminal activity

• Weather-related disruptions

By participating, you voluntarily assume these risks.

To the fullest extent permitted by law, you release and hold harmless I Heart MDE LLC, its owners, employees, contractors, affiliates, and partners from claims arising from your participation.

We do not provide medical advice.

Any cosmetic, dental, wellness, or elective medical procedures coordinated through third-party providers are undertaken entirely at your own discretion and risk.

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9. Photography & Marketing

Photography and video may be captured throughout the experience.

By participating, you grant the Company permission to use your name, likeness, photographs, audio, and video recordings for marketing, promotional, editorial, and social media purposes without additional compensation.

Guests who prefer not to appear in promotional content must notify the Company in writing before the trip begins.

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10. Independent Contractors

Hotels, transportation providers, restaurants, tour operators, guides, physicians, clinics, spas, wellness providers, and other suppliers are independent contractors.

The Company coordinates these services but is not responsible for their acts, omissions, negligence, or performance.

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11. Intellectual Property

All trademarks, branding, photographs, videos, written materials, logos, and website content are the exclusive property of I Heart MDE LLC or its licensors.

No materials may be copied, reproduced, or distributed without prior written permission.

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12. Governing Law

These Terms shall be governed by the laws of the State of Georgia.

Any legal action shall be brought exclusively in the state or federal courts located in Fulton County, Georgia, unless otherwise agreed in writing.

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13. Miscellaneous

If any provision of these Terms is determined to be unenforceable, the remaining provisions shall remain in full force.

These Terms constitute the entire agreement between the participant and the Company regarding the services provided.

The Company reserves the right to update these Terms at any time. The version in effect at the time of booking shall govern that reservation.

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14. Contact Information

Seamless Cosmetic Travel
Operated by I Heart MDE LLC

📧 hello@seamlessmde.com

🌐 www.glowupmde.com