1. Introduction

Seamless Cosmetic Travel, operated by I Heart MDE LLC (“Company,” “we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, book a trip, enroll in a payment plan, or otherwise interact with our services.

By using our website or services, you acknowledge that you have read and agree to this Privacy Policy.

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2. Information We Collect

We may collect the following categories of information:

Personal Information

• Name

• Email address

• Phone number

• Mailing address (when applicable)

• Billing information

• Passport or government identification only when required for travel coordination

Booking Information

• Trip selections

• Package level

• Reservation details

• Payment history

• Payment plan status

• Communications related to your booking

Technical Information

• IP address

• Browser type

• Device information

• Pages viewed

• Time spent on our website

• Referral sources

• Cookies and similar technologies

Marketing & Analytics

We may collect information through:

• Meta (Facebook & Instagram) Pixel

• TikTok Pixel

• Google Analytics

• Similar analytics and advertising platforms

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3. How We Use Your Information

We use your information to:

• Process reservations and payments

• Administer payment plans

• Coordinate hotels, transportation, clinics, activities, and other travel services

• Send confirmations, itineraries, reminders, and travel updates

• Respond to customer inquiries

• Improve our website and services

• Measure advertising performance

• Send promotional communications (where permitted)

• Comply with legal, tax, accounting, and regulatory obligations

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4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Analyze website traffic

• Measure advertising effectiveness

• Improve website functionality

• Personalize your browsing experience

You may disable cookies through your browser settings; however, certain features of our website may not function properly.

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5. Email & SMS Communications

By providing your contact information, you consent to receive:

• Booking confirmations

• Payment reminders

• Trip updates

• Customer support communications

• Promotional emails and offers (where permitted)

You may unsubscribe from marketing communications at any time. Transactional messages related to your reservation may still be sent as necessary.

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6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers when necessary to operate our business, including:

• Payment processors

• Hotels

• Transportation providers

• Travel suppliers

• Clinics and wellness providers (when applicable)

• Reservation software

• Email and SMS providers

• Marketing and analytics platforms

We may also disclose information:

• To comply with legal obligations

• To protect our legal rights

• In connection with a merger, acquisition, or sale of business assets

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7. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect your personal information.

Payment information is processed through secure third-party payment processors. We do not store complete credit card information on our servers.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

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8. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services

• Complete reservations

• Maintain financial records

• Resolve disputes

• Comply with legal obligations

When information is no longer required, it is securely deleted or anonymized.

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9. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information (subject to applicable legal obligations)

• Withdraw consent for certain marketing communications

To exercise these rights, contact us at hello@seamlessmde.com.

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10. International Data Transfers

Because we coordinate travel experiences in Colombia and work with international service providers, your information may be transferred to and processed in countries outside your state or country of residence.

We take reasonable steps to ensure that such transfers are handled securely and in accordance with applicable privacy laws.

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11. Third-Party Websites

Our website may contain links to third-party websites, including hotels, travel providers, clinics, and other partners.

We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.

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12. Children’s Privacy

Our services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children under 18.

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13. Changes to this Privacy Policy

We may update this Privacy Policy periodically.

Any changes will become effective upon posting to this page with an updated Effective Date.

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14. Contact Us

If you have questions regarding this Privacy Policy, please contact:

Seamless Cosmetic Travel
Operated by I Heart MDE LLC

📧 hello@seamlessmde.com

🌐 www.glowupmde.com